Returns & Exchanges

At Living Proof, we want you to be completely satisfied with your hair care journey. If a product isn't the right fit for your hair type, you can return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Products

  Securely place the items in their original packaging or a sturdy box and attach the prepaid label to the outside.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.